Sap Software Maintenance Agreement

“Many only use it to minimize the software provider,” Mirchandani says. “But a growing number are going to a third like Rimini Street.” (To read an interview with Rimini Street CEO Seth Ravin, see “The Man Behind `Half Off` Third-Party Software Maintenance.” Only SAP members know if Oracle SAP`s financial successes have pressured them to change its maintenance costs. Kendzie says that, according to the SAP Directive, “we do not comment on speculation.” “By increasing maintenance costs by 5 percent,” Wang writes in the Forrester report, “SAP joins other major vendors in getting more revenue from customers who lack reasonable third-party alternatives, without there being a corresponding increase in value.” A recent forrester survey of 215 business process and application experts showed that maintenance costs are still too high.